"Leading technology, leading quality and leading service" is our quality policy. It is also a way for us to define and distinguish from other manufacturers. The air suspension china company attaches great importance to after-sales service. In order to protect the interests of customers, the company has established more than 20 Komman authorized service stations throughout the country to serve local markets.
Komman company has an after-sales service team composed of more than 30 people, which responds to customer needs at any time, receives customer product use consultation, after-sales parts coordination, and carries out on-site service guidance and training according to customer needs.
Follow up the customer service within one month after purchasing the car to understand the use of the product; At the same time, according to the needs of customers, arrange the after-sales service team to train drivers, passengers, and maintenance personnel to ensure the correct use and maintenance of products.
Our company promises to repair and replace damaged parts free of charge for quality problems during normal use within the warranty period. For problems outside the warranty period, our company implements lifelong maintenance service.
Relying on the authorized service station and the accessories center established by the main engine factory in major cities in China, Komman company can quickly respond to customer needs. After confirming the customer's accessories demand information, Kmoman company in principle ensures that the accessories will be delivered to customers within 24 hours (except in remote areas). At the same time, for customers who use a large number of our products, our company will, according to the needs of customers, Timely establish a local parts service station to serve the local market.
Komman has a professional R&D team and strong R&D capabilities, we can provide one-stop personalized service from design to production according to customers' different requirements.
Komman uses 3D interference analysis technology to truly simulate the positional relationship between the parts during the jump, jump, and roll of the axle, avoiding the interference of parts during the product operation, improving the design quality, and optimizing the design solution.
Through finite element analysis technology, the working stress, strain and displacement of the designed product can be grasped, and the optimized design and lightweight design of structural parts can be carried out at the same time to improve the reliability of the product and reduce the product development cycle and development costs.
Use ADAMS system dynamics simulation software to analyze the movement relations and dynamic forces of various parts of the system during the movement process, and optimize the system design scheme.
Adhering to the quality policy of "leading technology, leading quality, and leading service", the company has established a strict and standardized quality management system to ensure orderly production and the stability of product quality. In 2008, the company passed the ISO / TS 16949 management system certification. In 2016, 2018, and 2020, the company successfully passed the recertification of this certification.